In this wonderful post at Just Call Me Pastor, Bishop Donald Bastian shares some insight given to him as a young minister from great preacher, C. W. Burbank:
During one of my first conversations with him he shared a bit of wisdom. He explained that some ministers are more skilled at mending their fences than others. He meant that when a misunderstanding or even an unintended interpersonal rift developed, such pastors seem to have a knack for restoring trusting relationships.
Others, he went on, leave the gap unaddressed and allow it to take on a certain permanence. If this happens with another family, and then another, Rev. Burbank explained, the misunderstandings accumulate sufficiently to destroy the trust of the congregation as a whole. A wall develops and the minister loses the trust of the congregation and he must move on.
Bishop Bastian goes on to share some thoughts on how to mend the fence here.