This Cleaning Lady Was Invited Back

The Little Country Maid
by Camille Pissarro
Recently, my friend, Ron McClung passed along the following story (from my friend Kevin Myers) of an entrepreneurial woman, who started her own cleaning business:

As in most businesses, the competition was keen. She heard about a wealthy woman in her town who never asked any particular cleaning service to come back a second time. She had a large home, but never asked any organization to clean her house twice.

Our entrepreneur finally got her turn. When the lady called, she was determined to do her very best. She and her workers went into the home and cleaned it as thoroughly as possible. Along the way, they found a variety of loose change and put it in a cup in the kitchen.

When she completed the job, the lady paid her and she left.

She could hardly believe it when, a few weeks later, the lady who never used the same cleaning service twice called her to come back and clean her house a second time. She was amazed at getting a second chance.

She told the woman, “I would love to clean your house again. But can I ask you a question? I know that many people have cleaned your house once. Why am I getting the opportunity to clean it a second time?”

“The answer is simple,” the wealthy lady said. “One dollar and sixty-one cents.”

“Excuse me?

“You were the only one who found the entire $1.61 in change that I had strategically placed throughout the house.” She continued, “Some people found eighty-nine cents. Some found ninety. Some found $1.25. One found $1.40. But you were the only one who found the entire $1.61.”

The fact that she recovered every nickel, dime, penny, and quarter that had been hidden told the wealthy lady at least two things: the entrepreneur and her workers were thorough and they were honest.

How great to be known for your integrity and your thoroughness. No slipshod work for this crew. They gave it everything they had. And no pocketing the loose change. They put every cent in that cup in the kitchen.

Comments

Popular posts from this blog

Shepherds and Wise Men Both Made it to Bethlehem

Great Computer Cookies